What Makes Us Different Makes Us Better

Over the past 15 years, U.S. Micro has completed a wide range of projects that showcase our strong dedication to data security and risk elimination. Take a look at the case studies below to discover our processes and successes.

To learn about important milestones in our journey from pioneer to market leader, click here.

1996

• Case: In one of the largest corporate acquisitions of the year, U.S. Micro was awarded the business to purchase and remove approximately 45,000 retired IT assets, which were recovered over a six-month period from over 1,100 locations. U.S. Micro remitted over $4 million to the customer and achieved almost 100% equipment recovery rate by employing only trained U.S. Micro field technicians to inventory and recover retiring equipment.

1998

• Case: In its largest customer transaction to date, U.S. Micro was engaged by a Fortune 100 company to purchase over 100,000 retired IT assets over an eight-month period from more than 800 locations throughout the U.S.

2000

• Case: The brokerage arm of a financial services company required the retrieval of 24,000 assets from more than 525 branch locations. These locations were located throughout the 50 United States, the Caribbean and Guam. They required the pickup of assets from upwards of 50 locations over 13 Monday mornings. The original equipment manufacturer (OEM) that supplied the new replacement equipment offered to retrieve this equipment by charging the end user $1 million. U.S. Micro was awarded the transaction due to more advanced retrieval capabilities, which resulted in a Net Purchase Price that was $2 million better than the solution provided by the OEM.

2001

• Case: After 9/11, a three-month project with a Fortune 500 company involved the purchase and removal of more than 6,000 high-end Sun and HP servers and required U.S. Micro’s capability to perform DoD hard drive wipes on over 60,000 hard drives using only U.S. Micro trained technicians. As a result of 9/11, this customer had to establish new data centers away from the proximity of the World Trade Center disaster site and U.S. Micro was instrumental in securely removing these 6,000 Sun and HP servers and destroying all the confidential data.

2005

• Case: U.S. Micro displaced a major VAR supplying a Fortune 500 company’s new equipment, which also provided ITAD services. U.S. Micro outperformed the previous supplier with its robust, on-site service offerings, including DoD hard drive wipes. As a result of U.S. Micro’s superior purchase outright model, the customer realized over $1 million in proceeds over the previous consignment sales model of the VAR.
• Case: U.S. Micro visited more than 3,100 locations in 22 states during a fifteen-month span for one customer. We then purchased and removed approximately 68,000 assets after performing on-site services such as asset inventories, encryption verification and hard drive wiping at each of these locations.
  
  The customer was extremely concerned about data security and utilized U.S. Micro's resources to formulate an enterprise policy with regards to data security. U.S. Micro powered up every data-bearing device on-site to verify the presence of encryption. When no encryption was found, a U.S. Micro field technician performed a DoD approved on-site data wipe.

2008

• Case: A Fortune 100 company awarded U.S. Micro the retrieval and purchase of 30,000 IT assets from more than 650 locations. The on-site hard drive wipe involved both desktop and server hard drives during separate visits (more than 1,300 totals visits). The Company’s locations were located throughout the 50 United States, the Caribbean and Guam.
  
  This is a perfect example of how the confidence earned in a previous transaction lead to further use of U.S. Micro’s services. In 2005, three additional visits took place (a total of approximately 2,000 visits) to retrieve over 70,000 assets from the same customer.
• Case: Recent requirements at a certain company required U.S. Micro to visit more than 1,000 locations each year (from 2008 to 2010), to provide on-site services such as inventorying, encryption verification, hard drive wipe, and removal and purchase of approximately 65,000 assets each year.
• Case: U.S. Micro performed a seven-pass DoD wipe on more than 20,000 PCs on-site at more than 700 locations throughout the U.S. for another Fortune 500 company.

2009

• Case: U.S. Micro performed on-site drive wiping and retrieval for over 60,000 IT assets for another Fortune 500 company from over 2,000 locations throughout the U.S.

2010

• Case: In its largest transaction to date, U.S. Micro was awarded the business by a Fortune 500 company to purchase and retrieve over 150,000 IT assets over a ten-month period. This customer cited U.S. Micro’s superior on-site data security capabilities and its firm purchase price commitment as reasons for choosing them.
• Case: In 2010, a Fortune 500 company needed to handle the disposition of 20,000 desktops from its 500 locations. The company had initially included the disposition component with the award to the OEM of the new replacement equipment. Its rationale: a single, multi-billion-dollar OEM supplying new hardware and services would be the logical choice for the disposition of the old equipment.
  
  However, upon a thorough review of U.S. Micro’s proposal, the company chose to move the disposition business away from the OEM and award it to U.S. Micro. U.S. Micro’s track record provided more than enough comfort for this sophisticated company to move the business from the OEM to U.S. Micro. Below are some of U.S. Micro’s points of difference:
  • Depth of Infrastructure: U.S. Micro was able to visit the 500-location network over a ten-week rollout with a field staff of employees (no subcontractors). This was a process the OEM could not accomplish.
  • Customer On-site Security Services: U.S. Micro field staff was able to conduct an on-site electronic inventory, three-pass DoD hard drive wipe and other security services, which were not offered by the OEM.
  • Chain of Custody: As a function of U.S. Micro’s on-site data erasing and outright purchase model, the title of all of the assets and any associated risk transferred to U.S. Micro immediately upon leaving each location.
  • Financial Benefit: Even though U.S. Micro provided a substantially higher level of tangible services, pricing was still 20% better than the OEM.
  • Track Record: The company recognized U.S. Micro’s successful history of handling similar logistically complex projects.